Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: April 17, 2021, 06:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilising the BoldChat / Bold360 interface will experience 120 Seconds downtime during the maintenance window. In-flight sessions and active visitor chats will not be impacted. Agents will most likely see this interruption as a minor lag in responsiveness for the client interfaces.

We would like to thank you for your patience and understanding during this time period.
Posted on Mar 18, 11:54 UTC
Past Incidents
Apr 16, 2021

No incidents reported today.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.