Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2020

No incidents reported today.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 20, 00:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 23:21 UTC
Identified - The Network Operations Center has identified the issues with BoldChat and Bold360 to be related to internet providers in certain areas. We will send another update soon as we have more information.
Mar 19, 21:17 UTC
Investigating - We are actively investigating reports that BoldChat, Bold360 customers may be experiencing issues logging into the product.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 19, 21:16 UTC
Mar 18, 2020

No incidents reported.