Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
May 28, 2019, 05:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilizing the BoldChat / Bold360 interface will experience brief periods of minor latency in responsiveness of the client interface. There will be no impact to existing sessions, active client sessions and active visitor chats should not get disconnected.

We would like to thank you for your patience and understanding during this time period.
Posted on May 15, 00:24 UTC
As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
June 1, 2019, 03:00 AM to 05:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilizing the BoldChat / Bold360 interface will experience brief periods of minor latency in responsiveness of the client interface. There will be no impact to existing sessions, active client sessions and active visitor chats should not get disconnected.

We would like to thank you for your patience and understanding during this time period.
Posted on May 15, 00:31 UTC
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019
Completed - The scheduled maintenance has been completed.
May 22, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
May 22, 2019, 05:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilizing the BoldChat / Bold360 interface will experience brief periods of minor latency in responsiveness of the client interface. There will be no impact to existing sessions, active client sessions and active visitor chats should not get disconnected.

We would like to thank you for your patience and understanding during this time period.
May 14, 23:53 UTC
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.