Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jun 9, 00:38 UTC
Monitoring - Our engineers have identified this issue to be related to a network provider disruption and they have put a fix in place to mitigate the issue.

We are monitoring the issue and will post an update when we have confirmed that this is 100% resolved.
Jun 9, 00:13 UTC
Investigating - We are actively investigating reports that some BoldChat customers may be experiencing connectivity disruptions since approximately 4:06 PM (PST).

Our engineers are working to resolve the issue and will provide another update shortly.
Jun 9, 00:09 UTC
Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.