Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: July 10, 2021, 06:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilising the BoldChat / Bold360 interface may experience 120 seconds downtime during the maintenance window. In-flight sessions and active visitor chats will not be impacted. Agents will most likely see this interruption as a minor lag in responsiveness for the client interfaces.

We would like to thank you for your patience and understanding during this time period.
Posted on Jun 17, 13:40 UTC
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: June 12, 2021, 06:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilising the BoldChat / Bold360 interface will experience 120 Seconds downtime during the maintenance window. In-flight sessions and active visitor chats will not be impacted. Agents will most likely see this interruption as a minor lag in responsiveness for the client interfaces.

We would like to thank you for your patience and understanding during this time period.
May 26, 15:58 UTC
Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.