Boldchat

BoldChat/Bold360 Status

All Systems Operational

About This Site

Welcome to the BoldChat status page. Any known issues affecting this product will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

BoldChat/Bold360 Operational
Bold360 AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 23, 2020

No incidents reported today.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Completed - The scheduled maintenance has been completed.
Nov 18, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting an emergency service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: November 18, 2020, 08:00 PM to 08:30 PM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 30 minute maintenance window.

What to expect: EU customers who are utilizing the BoldChat / Bold360 interface will experience 60 Seconds downtime during the maintenance window. In-flight sessions and active visitor chats will not be impacted. Agents will most likely see this interruption as a minor lag in responsiveness for the client interfaces.

We would like to thank you for your patience and understanding during this time period.
Nov 18, 13:11 UTC
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.

Nov 9, 2020

No incidents reported.