BoldChat/Bold360 Status

BoldChat / Bold360 Scheduled Maintenance
Scheduled Maintenance Report for BoldChat
The scheduled maintenance has been completed.
Posted Apr 17, 2021 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2021 - 06:01 UTC
As part of our commitment to provide exceptional service and reliability to our customers, BoldChat / Bold360 will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimise service interruptions during this event.

Date and Time: April 17, 2021, 06:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2-hour maintenance window.

What to expect: Any customers who are utilising the BoldChat / Bold360 interface will experience 120 Seconds downtime during the maintenance window. In-flight sessions and active visitor chats will not be impacted. Agents will most likely see this interruption as a minor lag in responsiveness for the client interfaces.

We would like to thank you for your patience and understanding during this time period.
Posted Mar 18, 2021 - 11:54 UTC
This scheduled maintenance affected: BoldChat/Bold360.